Measure and follow up on your design capability efforts

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I often get questions about how to follow up or measure your design capability efforts. Here are some Objectives & Key Results (OKR) that I often use based on three areas, efficiency, quality or satisfaction.

  • Lead time of delivery
  • Cycle time
  • Designers vs developers
  • Number of designers per product/business area
  • Monthly active work on specific product
  • Time to deliver an activity
  • % time spent design
  • Number of design training sessions in the organization
  • Roles documented
  • Onboarding time (when I designer feels he/she is up and running)
  • Number of one-and-ones coaching sessions
  • Number of design feedback sessions
  • Number of design bugs
  • Documented processes, methods and tools
  • Internal and external events
  • How often C-levels speak or mention design work internally or externally
  • Satisfaction rate/trend in designer group
  • Satisfaction rate clients/organization/PO/PM
  • Designers turn over rate
  • Customer/user satisfaction rate/trend

Which OKR do you use the measure success?

Written by

Design + Coaching + Transformation + Leadership @ Seventyone Consulting // Mostly in English //

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